Customer Testimonials

What our customers have to say about Down East Insurance Agency and staff.

Testimonial for Angela: Angela has gone above and beyond the call of duty to meet all of my insurance needs and helped to save me money during a time when all costs seemed to be going up. She is courteous, cheerful, and a joy to work with. Having a business in a small town, such as Bowdoinham, I can truly appreciate someone who makes the behind-the-scenes stuff I need to worry about a passing thought.

-- Lynn M. Spiro, Owner
The Town Landing Restaurant, Bowdoinham

Testimonial for Jackie: I first worked with Down East Insurance Agency to Secure coverage for the Machias Bay Area Chamber of Commerce. Jackie Berry was knowledgeable, worked diligently to secure insurance that met our needs at a reasonable rate, and completed this in a timely manner. She was pleasant to work with and kept me well informed of the status of our request. Because of this positive experience, I went to her when Recovery Support Network was in need of insurance, confident that she would give us what we need at the best price she could find. I also went back to DEIA because I trust that RSN will not be talked into more than we want or need.

-- June Ashmore, President, Board of Directors
Machias Bay Area Chamber of Commerce
President, Board of Directors, Recovery Support Network

Testimonial for Judy: As the owner/operator of a small, service-based business, I really don't have time to worry about my insurance coverage. I just need to know that I am taken care of. Judy Mitchell of Down East Insurance has consistently provided the insurance coverage we need, at a price we can afford. I really appreciate the friendly and personalized service we get, and it keeps me coming back year after year.

-- Felicia Newman
Zebco Plumbing& Heating, Lubec

Testimonial for Angela: When my previous insurance company cancelled my homeowner's policy due to a minor technicality, I immediately needed to find another insurance company. Down East Insurance Agency came highly recommended, and after speaking with Melanie, I felt confident that her company could help me. Melanie connected me with Angela Chute who understood my urgency and efficiently collected the information she needed to get my new homeowner's policy issued. Not only did I feel that I received excellent personalized service, I also saved money on my annual premium! I highly recommend the Down East Insurance Agency team.

-- J. Helder, Machias

Testimonial for Jackie: We started doing business with the credit union when they first came to Machias. When we learned that they also dealt with homeowner's insurance, we asked Jackie about a quote... Jackie quickly got together a quote for us - almost HALF the cost of what we had been paying. We figured it must have been for less coverage. As a matter of fact, it was for more coverage! To say the least, we were VERY impressed. Jackie has been very good about answering any questions quickly and accurately. We even had a slight change in our renewal, and she called just to make sure we understood it.

-- K. Jones

Testimonial for Angela: Angela Chute makes my life easier! I work, spend time with my husband, children, grandchildren, and provide care and support for my 91 year-old parents. I often feel that if I don't do it, it won't get done. When it comes to insurance, however, I turn it over to Angela. When she says she will take care of it, I know she will. Angela is knowledgeable, confidential, and highly competent.

-- Betty McNally

Testimonial for Judy: I am very pleased with the service I get from Down East Insurance Agency in Baileyville. Judy is very helpful with all of the changes that occur from having teenagers. I can always depend on her to find me the lowest rates and best policies for my situations.

-- Rusti Knights, Brookton

Testimonial for Angela: I can't say enough good things about Down East Insurance and Angela Chute, CIC, in particular. I turned over both my personal and business insurances to Angela and it has been a pleasure dealing with her. She is very dedicated, provides personal service, and you can tell that she truly cares about her clients. And in addition, she saved me a significant amount in premiums!

-- Arthur Lamothe, Attorney

Testimonial for Judy: Having Judy Mitchell as my insurance agent has helped me tremendously. Not only has she saved me money on my policies, but she has kept me from being cancelled numerous times.

-- Emily Gallway

Testimonial for Angela: As an experienced businessperson, I have found Angela Chute and Down East Insurance to accurately assess my risk management needs and to provide fast and reliable claims service, when the need arises. It doesn't get any better than that.

-- Fred Burgess, Principal
Regent Financial Services, Brunswick

Testimonial for Judy: Judy Mitchell has been my insurance agent for approximately five years. Judy has consistently provided excellent service in taking care of my insurance needs both business and personal.

-- Gilbert Murphy, Murphy's Electric

Testimonial for Angela: I have known Angela for over 10 (15?) years, and she has been our insurance agent for most of those years. From the very start, Angela has been cheerful, kind, sensitive to our needs, and very thorough. When we encountered difficulties and really had a need for an insurance agent, Angela was prompt, diligent, extremely helpful, honest, and unfailingly cheerful. I am so very glad that Angela is our insurance agent!

-- Donna Sewall

Down East Insurance Agency

Offices located in Baileyville, Bowdoinham, and Machias, Maine

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