Customer Testimonials

What our customers have to say about Down East Insurance Agency and staff.

Testimonial for Stacey Chenevert: Testimonial for Stacey Chenevert: Stacey is a great addition to the Down East Insurance Team! She has worked with us on several commercial policies – saving us money and ensuring our Company is well protected. I value her experience and advice - she has definitely made my job easier. Stacey provides “excellent service without exception” on a consistent basis, I know I can call her anytime and get a response the same day. Making a profit in today's economy quite challenging, I highly recommend calling Stacey to see how she can save you money and ensure your assets are protected. I am glad she is on my team!

-- Cathy Callahan
VP Administration/Operations
Associated Grocers of Maine, Inc.

Testimonial for Angela Chute: Angela Chute has gone above and beyond for me. I thought that I was being well covered with a previous insurance company, but after Angela spoke in terms that I could understand, I realized I was FAR from covered. Since I have been with Down East Insurance agency, I have saved a considerable amount of money and gained a considerable amount of coverage. I am confident that I'm getting the most personalized, professional, honest service in the world of insurance. I never expected a phone call from my insurance agent, just to say "I think I can save you money" - who could ask for better service!? I highly recommend Down East and Angela Chute to anyone looking to save money and gain excellent service!

-- Jillian Callan
CME Coordinator
Administrative Assistant
Medical Staff Services/Critical Care Services
Parkview Adventist Medical Center

Testimonial for Judy Mitchell: "Downeast Insurance has always worked hard to ensure that our community arts center is properly covered so we can maintain our day to day arts activities. Judy Mitchell is always just a call away for our small arts nonprofit. When our coverage needs changed, Downeast Insurance did the legwork so that we were properly insured, without missing a beat."

-- Shelby E.H.. Greene, Executive Director
Eastport Arts Center
36 Washington Street. P.O. Box 153
Eastport, ME 04631-0153

Testimonial for Linda Gray: I have worked with Linda Gray for 3 years and during this time she has been an excellent advisor in helping me with my business insurance needs. If there is a claim or question that needs to be taken care of, Linda is right on top of it. If she doesn't know the answer, she will find someone who does. Linda at Down East/Allied has been an asset to my company and it's great to have her help.

-- Rick Crowe
General Manager/Owner
Princeton Food Group

Testimonial for Angela Chute: From the moment I first spoke with agent, Angela Chute, the relationship I have with Down East Insurance Agency has been nothing short of absolutely wonderful. While I first started out utilizing them for car insurance it was an easy decision to also use them for homeowners insurance when purchasing my first home. As the home buying process was very new to me, Angela was very patient in answering all my questions and explaining very thoroughly my policy. With the addition of the Down East Credit Union in Topsham, I am very excited to have even more services made available to me, close to both work and home.

-- Samantha Godfrey, PHR
Human Resources Manager
Parkview Adventist Medical Center

Testimonial for Linda Gray: I am very pleased to be able to let you know what a wonderful job Linda Gray of Down East Insurance Agency has done for us.
Back in February of 2010 our insurance for our car and truck went up by a large amount. In speaking with Linda she looked at many possibilities for us. At first she couldn't do much better than what was billed to us. Linda did not give up. A day or so later she called to let us know that she found an insurance company for us that had a much better rate and we were able to switch over.
Both my husband and I were very pleased by her outstanding work. Linda could have easily just stopped looking, but she continued to help us.
Linda Gray has always been there for us. Any questions we needed answered she has been able to do so. Linda has always been very pleasant and professional to us. Down East Insurance Agency has a great employee working for them.

-- Helene Marquis
Warren, Maine

Testimonial for Veronica Mower: Our recent experience with Down East Insurance Agency was our first venture into health care insurance for our employees. We found Veronica Mower to be extremely knowledgeable, quick to respond and patient with all of our questions. She has a good relationship with the insurance underwriters which is very important. The entire process could not have been any more positive or painless.

-- Brian Worcester
Sawyer's Market
Southwest Harbor, ME

Testimonial for Judy Mitchell: Judy at DEIA has been a joy to work with. Our business requires that we have liability, property and vehicle insurance, Judy has come thru with flying colors on all. Her ‘drop everything let me take care of it' client attitude is what Judy has given us whenever we have needed anything. Her quick response is matched by none. If you want an agent who makes you feel like you are her only client then I recommend Judy from DEIA.Thank you Judy

-- Jim Walls
BBSI President

Testimonial for Angela Chute: Angela has gone above and beyond the call of duty to meet all of my insurance needs and helped to save me money during a time when all costs seemed to be going up. She is courteous, cheerful, and a joy to work with. Having a business in a small town, such as Bowdoinham, I can truly appreciate someone who makes the behind-the-scenes stuff I need to worry about a passing thought.

-- Lynn M. Spiro
Owner, The Town Landing Restaurant, Bowdoinham

Testimonial for Judy Mitchell: As the owner/operator of a small, service-based business, I really don't have time to worry about my insurance coverage. I just need to know that I am taken care of. Judy Mitchell of Down East Insurance has consistently provided the insurance coverage we need, at a price we can afford. I really appreciate the friendly and personalized service we get, and it keeps me coming back year after year.

-- Felicia Newman
Zebco Plumbing & Heating, Lubec

Testimonial for Angela Chute: When my previous insurance company canceled my homeowner's policy due to a minor technicality, I immediately needed to find another insurance company. Down East Insurance Agency came highly recommended, and after speaking with Melanie, I felt confident that her company could help me. Melanie connected me with Angela Chute who understood my urgency and efficiently collected the information she needed to get my new homeowner's policy issued. Not only did I feel that I received excellent personalized service, I also saved money on my annual premium! I highly recommend the Down East Insurance Agency team.

-- J. Helder
Machias

Testimonial for Angela Chute: Angela Chute makes my life easier! I work, spend time with my husband, children, grandchildren, and provide care and support for my 91 year-old parents. I often feel that if I don't do it, it won't get done. When it comes to insurance, however, I turn it over to Angela. When she says she will take care of it, I know she will. Angela is knowledgeable, confidential, and highly competent.

-- Betty McNally

Testimonial for Judy Mitchell: I am very pleased with the service I get from Down East Insurance Agency in Baileyville. Judy is very helpful with all of the changes that occur from having teenagers. I can always depend on her to find me the lowest rates and best policies for my situations.

-- Rusti Knights
Brookton

Testimonial for Angela Chute: I can't say enough good things about Down East Insurance and Angela Chute, CIC, in particular. I turned over both my personal and business insurances to Angela and it has been a pleasure dealing with her. She is very dedicated, provides personal service, and you can tell that she truly cares about her clients. And in addition, she saved me a significant amount in premiums!

-- Arthur Lamothe
Attorney

Testimonial for Judy Mitchell: Having Judy Mitchell as my insurance agent has helped me tremendously. Not only has she saved me money on my policies, but she has kept me from being canceled numerous times.

-- Emily Gallway

Testimonial for Angela Chute: As an experienced businessperson, I have found Angela Chute and Down East Insurance to accurately assess my risk management needs and to provide fast and reliable claims service, when the need arises. It doesn't get any better than that.

-- Fred Burgess
Principal, Regent Financial Services, Brunswick

Testimonial for Judy Mitchell: Judy Mitchell has been my insurance agent for approximately five years. Judy has consistently provided excellent service in taking care of my insurance needs both business and personal.

-- Gilbert Murphy
Murphy's Electric

Testimonial for Angela Chute: I have known Angela for over 10 (15?) years, and she has been our insurance agent for most of those years. From the very start, Angela has been cheerful, kind, sensitive to our needs, and very thorough. When we encountered difficulties and really had a need for an insurance agent, Angela was prompt, diligent, extremely helpful, honest, and unfailingly cheerful. I am so very glad that Angela is our insurance agent!

-- Donna Sewall

Down East Insurance Agency

Offices located in Baileyville, Bowdoinham, and Gardiner, Maine

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