Submitting a Claim

OneBeacon

Online: www.onebeacon.com - About this link to an external website
Use our Claims Checklists to organize the information you will need to report a loss to OneBeacon. Click on the Auto, General Liability, or Worker's Compensation checklists.

Phone Claims: 24-hour claim center:
Commercial Lines: 1-877-248-3455
Personal Lines: 1-877-248-4968

OneBeacon's claim service center can assist you with the following:
- Roadside assistance (including towing services)
- Auto glass replacement or repair
- Questions about an existing claim
- Identity theft resolution

After your claim is submitted

Once your claim is reported you can expect to be contacted by the assigned claim adjuster within 24 to 48 hours.This adjuster will work with you to resolve your claim as quickly as possible. The policy coverages you purchased will determine the actions taken by the adjuster. Your adjuster will be able to answer your claim questions and guide you through the process.

If at anytime you are NOT satisfied with the claim process from your company we encourage you to call us direct and we will help with the process. It is our desire to make the claims process as pleasant as it can be under the unfortunate circumstances.

Down East Insurance Agency

Offices located in Baileyville, Bowdoinham, and Machias, Maine

Site Map | Privacy Disclosure | Links Disclaimer