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Payment & Billing Information

Hanover

Website: www.hanover.com - About this link to an external website

Payments by Phone: 1-800-573-1187
Make a one-time payment with your credit or debit card.

Payments Online:
Make a one-time payment via CheckFree

Payments by Mail:
The Hanover Insurance Group
Attn: Direct Bill
PO Box 4031
Woburn, MA 01888-4031

Citizens Insurance Company
PO Box 770000
Detroit, MI 48277-0880

For Overnight Payments Only:
The Hanover Insurance Group
PO Box 4031
Mellon Financial Services
Aim #026-0017
135 Santilli Hwy
Everett, MA 02149

Full payment plan - to take care of the whole bill now? Just return your bill with a check for the full amount due. No service fees apply.

Installment Payment Plan - After an initial down payment, Hanover will bill you in installments based on the plan you have chosen. A service fee will apply for each installment. Just send the invoice with your check or money order for the minimum amount due.

If at anytime you are not satisfied with the service received from an insurance company that we represent, we encourage you to contact us directly and we will be happy to assist you.

Down East Insurance Agency

Offices located in Baileyville, Bowdoinham, and Machias, Maine

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